WhatsApp What If?

WhatsApp What If?

WhatsApp What If?

Role

Role

Role

UI/UX Designer

User research, UI design & prototyping

Timeline

Timeline

Timeline

5 Days

Toolkit

Toolkit

Toolkit

Adobe XD, Photoshop, Illustrator

Platform

Platform

Platform

Android

Year

Year

Year

2021

Overview

Overview

Overview

WhatsApp Messenger, or simply WhatsApp, is an internationally available freeware, cross-platform centralized instant messaging and voice-over-IP service owned by American company Meta Platforms.

Challenge

Challenge

Challenge

WhatsApp initial release was on the 3rd of May 2009, that is more than sufficient time for a new look. Focusing on the saying “if it ain’t broke don’t fix it”

How can I make WhatsApp interface more appealing without disrupting the current consumer journey?

Solution

Solution

Solution

Refine the app interface without compromising the original design.

Process

Process

Process

Research, Sketch, Wireframe & UI design, UX development.

Day 1 to 2

Day 1 to 2

Day 1 to 2

Research: I conducted research by asking my peers what they would like to see changed from the current design of WhatsApp on their devices.

Response: They wanted a modern look and feel similar to Instagram, Snapchat, and other instant messengers.

Applications researched: iMessage, Signal, Instagram messenger & Telegram

Reference Mood boards

Reference Mood boards

Reference Mood boards

Day 2

Day 2

Day 2

Wireframe: Although this was a personal challenge, I took my time to study the competition and develop wireframes that closely resembled the original design without disrupting the user flow. Users appreciate updates that appear familiar, so they do not have to spend much time learning them.

Day 3

Day 3

Day 3

User Interface: I refined the wireframe to create an interesting yet similar look to the original WhatsApp interface.

Day 4 to 5

Day 4 to 5

Day 4 to 5

User Experience: Finally, I created a prototype of the refreshed WhatsApp interface to give users a better idea of what it would look like.

User Testing: I used Adobe XD's companion app to prototype the refreshed WhatsApp interface and print out versions of the interfaces to test with users. This allowed me to observe how users interact with the new interface while completing tasks and I gathered feedback on how to improve it.

Results & Take out

Results & Take out

Results & Take out

The client was satisfied with the overall look and layout of the app design.

If I were to take another approach to the app, or to a similar music app, I would focus on increasing accessibility support in order to increase downloads and retain users.

View Prototype

View Prototype

View Prototype

© 2024 - JOHN Oranyeli